Updated: February 6, 2025
Effective: February 6, 2025
Mophic AI (hereinafter referred to as "we") values the importance of your personal information, and your trust is crucial to us. We will strictly comply with relevant laws and regulations, and follow industry best practices to protect your personal information and privacy. This Privacy Policy aims to help you understand how we collect, use, store, and protect your personal information. Please read and understand this policy carefully before using Mophic AI and related services.
This Privacy Policy will help you understand:
Mophic AI is an application that can be used without registration. You can directly use the basic features of Mophic AI without providing phone numbers or third-party account information. When you use certain advanced features, we may create a local account to save your settings and preferences, which will be stored on your device. Your personal profile information (such as custom settings), conversation history, etc., will be saved in the application to provide a consistent experience when you use it next time.
While using Mophic AI, we may collect the following information based on functional requirements:
In the process of using our service, we aim to improve your interaction quality and experience with Mophic AI while ensuring privacy security in accordance with applicable laws and regulations. We understand that your chat messages, feedback information, and other information you provide to us may contain personal information of others. In such cases, please make sure to obtain legal authorization from those individuals before providing their information to avoid improper disclosure of their personal information.
To optimize system performance and security, we may collect your device hardware model, operating system version, device identifiers (such as AndroidID, OAID on Android devices, IDFV, IDFA on iOS devices; these identifiers differ in terms of validity period, user reset rights, and acquisition methods), network device hardware address (such as MAC address), IP address, WLAN access point information (including SSID and BSSID), Bluetooth status, base station data, software version, network connection method, network status, network quality data, operation records, usage logs, and device sensor data (such as accelerometer and gyroscope sensors) for troubleshooting and performance optimization.
We will use the collected information within the purposes covered by this Privacy Policy. If our use of your personal information exceeds the purpose stated during collection or its directly or reasonably related scope, we will inform you again and obtain your explicit consent before using your personal information.
According to relevant laws and regulations, we may collect and use your personal information without your consent in the following situations:
(1) When necessary for the conclusion or performance of a contract to which you are a party;
(2) When necessary to fulfill legal duties or obligations;
(3) When necessary to respond to public health emergencies or to protect the life, health, and property safety of natural persons in emergency situations;
(4) For news reporting, public opinion supervision, and other acts in the public interest, within a reasonable scope;
(5) When processing personal information that you have disclosed or that has been legally made public within a reasonable scope in accordance with the Personal Information Protection Law;
(6) Other circumstances as stipulated by laws and administrative regulations.
If we need to indirectly obtain your personal information from a third party for service purposes, we will require the third party to commit to the legality and compliance of the source of personal information, and require them to inform you of the shared information content and obtain your consent legally before providing personal information. We will also strictly comply with legal requirements and agreements with third parties to protect and process your personal information.
Please understand that the functions and services we provide to you are constantly updating and developing. If a certain function or service is not mentioned in the above description but collects your information, we will explain the content, scope, and purpose of information collection to you through page prompts, interaction processes, website announcements, or other means to obtain your consent.
We may use cookies and similar technologies to enhance your user experience, such as recording your preference settings and optimizing the login process. You can manage or clear cookies through browser settings, but please note that disabling cookies may affect the normal use of some features.
To provide certain functions, we may share necessary information with third-party partners. We commit that all partners must comply with strict data protection protocols and use your information only within legal, legitimate, and necessary scope.
We will store your personal information within the territory of the People's Republic of China in accordance with laws and regulations, and take reasonable technical and management measures to ensure data security. We will not provide your personal information to overseas entities unless we obtain your explicit consent, need to fulfill contractual obligations with you, or need to comply with legal and regulatory requirements.
We adopt industry-standard security measures to protect your personal information, including but not limited to data encryption, access control, and security audits. You acknowledge and understand that the systems and communication networks you use to access our services may have issues due to factors beyond our control. We recommend you take proactive measures (such as setting complex passwords, changing passwords regularly, and not disclosing your account password and related personal information to others) to protect your account security.
We have developed emergency response plans that will be immediately activated in the event of a personal information security incident to minimize the impact. In case of personal information leakage, loss, or other security incidents, we will promptly notify you of the following in accordance with legal requirements:
(1) Basic information about the incident and its potential impact;
(2) Response measures we have taken or will take;
(3) Recommendations for you to mitigate risks on your own;
(4) Remedial measures we will provide to you.
We will notify you directly through push notifications, emails, letters, text messages, or other means. If it is difficult to notify everyone individually, we will adopt reasonable and effective ways to issue announcements. Meanwhile, we will report the incident handling situation to relevant regulatory authorities as required.
Please note that when you leave Mophic AI services to visit other websites or use other services, even if you access them through links provided by Mophic AI, we will not be able and obligated to protect the personal information you provide on these third-party platforms.
We highly value your control over personal information. You have the right to access, copy, correct, supplement, and delete your personal information. You can also withdraw your consent, cancel your account, file complaints, and set privacy features autonomously. You can exercise these rights through the following methods:
You can cancel your account by going to the "Settings" page in Mophic AI, clicking on your nickname to enter the profile page, and then clicking "More" - "Delete Account". Before you cancel your account, we will verify your personal identity, security status, device information, etc. You acknowledge and understand that account cancellation is irreversible. After you cancel your account, we will stop providing any services to you and delete all information related to your account. For personal information that must be retained as required by laws and regulations, we commit to storing it separately and not using such information for daily business activities.
We attach great importance to the protection of personal information of minors.
If you are under 18 years of age, you should obtain the consent of your parents or guardian before using Mophic AI.
If you are under 14 years of age, you should obtain the consent of your parent or legal guardian according to the registration and usage process before using Mophic AI, and have your parent or legal guardian help you read and agree to this Privacy Policy before completing the Mophic AI registration process.
If you are the guardian of a minor under 14 years of age, you should read and agree to this Privacy Policy for your ward before using Mophic AI.
If you find that we have collected personal information of minors without guardian consent, please contact us immediately, and we will delete the relevant data as soon as possible.
To provide better services, we may update this Privacy Policy from time to time. The updated policy will be published on the Mophic AI official website or application and you will be reminded through appropriate methods. Without your explicit consent, we will not reduce your rights under the current policy.
If you have any questions, comments, or suggestions about this Privacy Policy, please contact us by email: connact@baibian.app
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